Dear Uncommon Courtesy,
At what point in an e-mail exchange can you start omitting the greeting/salutation?
Tired of Endless Salutations
The Emily Post Institute says you only need to use a salutation in the first reply.
Victoria: Ooooh, this question came from Twitter.
Jaya: Ooooh, I think it depends on who you’re contacting and their tone.
Victoria: Haha yeah. I mean in my formal business emails I almost never drop it but with friends I drop it pretty much right away. Like, sometimes the initial email will have it but then it isn’t used after that
Jaya: If someone else drops it I will too. But also if they seem pretty friendly I will. That’s been happening recently with research for the cookbook. [Ed: Jaya is writing a book about historical recipies!]
Victoria: Oh yeah! That kind of cold emailing for sources must be really interesting.
Jaya: Like if after one exchange they use a lot of exclamation points and are enthusiastic, I’ll get more casual.
Victoria; Definitely. And i’ve noticed that busier people definitely drop it faster- also they are usually the more “important” person in the conversation.
Jaya: It’s funny, I think we have this idea of older people being very finicky about “professionalism” in email.
Victoria: Haha I think older people are a lot more likely to be short!
Jaya: Yeah!! And to format it weird!
Victoria: Haha yeah.
Jaya: But yeah email is weird; I tend to just take the tone of whoever I’m emailing with.
Victoria: Yeah, exactly. Although, if you were emailing with someone super important, like say, the President, I would recommend keeping the more formal tone even if the other person drops it
Jaya: Oh definitely.
Victoria: Or if in business, they are the client.